privacy policy

Aucfan Inc. (hereinafter referred to as "Aucfan” or ”we”) and Group companies (SynaBiz Co., Ltd., Smart Sourcing Co., Ltd., Netprice Inc., the same shall apply hereinafter) have the social responsibility to protect any and all personal information retained by Aucfan. And we as a business operator that handles the personal information of customers, we recognize the importance and believe that it is our social responsibility to properly use and protect personal information.

In addition, we pay the utmost attention to the protection of personal information, and promise to continue to make constant efforts for the proper handling and safety management of personal information.

We place the protection of personal information as an important item in our activities, and establish the following "Personal Information Protection Policy"(the “Policy”).


  1. We comply with laws and regulations regarding the protection of personal information, guidelines set by the government, and other norms.
  2. We prevent and correct unauthorized access to personal information, loss, destruction, falsification and leakage of personal information.
  3. We keep the acquired personal information within the scope of the purpose of use stipulated in the privacy policy of our company and each group company, and establish a confirmation procedure to prevent it from being used outside the scope of the purpose of use.
  4. We respond appropriately to inquiries and requests for disclosure of personal information from customers.

June 1, 2007 Established

2015 April 20, Revised

2017 December 1, Revised

  1. May 18, Revised


Aucfan Inc.

Takenaga Shuichi, Representative Director and President


SynaBiz Co., Ltd. 

Takenaga Shuichi, Representative Director 


Smart Sourcing Co., Ltd.

Takenaga Shuichi, Representative Director 


Netprice Co., Ltd.

Takenaga Shuichi, Representative Director and President


<Contact Information>

2-13-30 Kamiosaki, Shinagawa-ku, Tokyo 141-0021 

SynaBiz Co., Ltd. 

E-mail: info@synabiz.com


Handling of personal information,

SynaBizCo.Ltd.

Takenaga Shuichi, Representative Director


1. Purpose of use of personal information

SynaBiz Co.Ltd. (hereinafter referred to as "we") will use personal information for the following purposes.

  1. For the management of members and users to whom we provide services
  2. Products, rights, digital contents and services of our company and third parties (hereinafter referred to as "products, etc."; financial products, etc. For the sale of (including) (including the conclusion of service provision contracts, etc. The same shall apply hereinafter)
  3. For the provision of point services, various benefits, etc. to members and users
  4. Shared use For proposals and guidance to members and users regarding various products and services of joint users, affiliated companies and affiliated stores, mail-order sales, etc.
  5. For planning and development of our products and services.
  6. For analysis of member and user information when proposing various products and services
  7. For recruitment and selection
  8. For personnel management
  9. For shareholder management
  10. Smoothly achieve each of the above purposes of use To carry out incidental work necessary for this purpose

2. Management of  personal information

We have assigned a person in charge of personal information management to the department responsible for managing personal information, and the following persons are instructing the appropriate management of personal information.

In addition, we will endeavor to keep personal information accurate and up-to-date, and will implement appropriate management to prevent unauthorized access, loss, destruction, falsification, leakage, etc.


SynaBiz Co., Ltd.

Personal Information Manager

E-mail: info@synabiz.com


3. Provision of personal information to a third party

We will not provide your personal information to a third party except in the following cases.


(1) When with the consent of the person

(2) When based on laws and regulations

(3) When providing in accordance with Article 23, Paragraph 2 of the Personal Information Protection Law (so-called opt-out procedure)


4. Outsourcing of Personal Information Handling Operations to Business Partners

We may handle the acquired personal information to outsourcing partners. In this case, under the strict control of our company, we will outsource to an external contractor, etc. to the minimum necessary extent.


5. Sharing of Personal Information

We may share the acquired personal information with our group companies. The items of personal data to be shared, the scope of people who share it, and the purpose of use are as follows.

(1) Items of personal data to be shared

  1. Address, name, age, date of birth, telephone number, e-mail address, and other information declared by the customer
  2. Information about the usage and content of our service

(2) Jointly range of those who use and

Aucfan  Inc.

Smart Sourcing Co., Ltd. 

Netprice Co., Ltd. 


(3)Shared use for those who use purpose authors.

  1. For the management of members, user members, and users to whom we provide services
  2. Sales of products, rights, digital contents and services of the Company and third parties (hereinafter referred to as "products, etc."; including financial products, etc.) (including the conclusion of service provision contracts, etc.) Same as above) 
  3. To provide point services, various benefits, etc. to members and users
  4. For proposals and guidance by joint users to members and users regarding various products and services of joint users, affiliated companies and member stores, mail-order sales, etc.
  5. For planning and development of our products and services
  6. For analysis of member and user information when proposing various products and services
  7. For recruitment and selection
  8. In order to carry out incidental work necessary to smoothly achieve each of the above purposes.

6. Regarding the method of accepting requests disclosure of personal information

Notification, disclosure, correction, addition or deletion, use of the purpose of personal information If you wish to request suspension, erasure or suspension of provision to a third party, please contact us by mail according to the procedure below.


(1) Regarding the method of requests disclosure of personal information 

When requesting disclosure, correction, deletion, or suspension of use of personal information held by us (hereinafter referred to as "disclosure, etc."), we respond after confirming the identification of the person or agent. Please send us the address at expense of the claim as below. We will mail the prescribed application form.


(2) Required documents for request disclosure

Please make a copy of one of the following documents and submit it in order to confirm that you are the person.


<Identity verification documents>

  1. Driver's license
  2. Passport
  3. Basic Resident Register Card (only the part with My Number removed from the copy)
  4. Alien Registration Card

If the request is a legal representative of a minor or an adult ward, or an agent delegated by the person himself / herself regarding the request for disclosure, etc., Please submit the following documents. 


If the person making the request is a legal representative, please submit the following documents a and b.

  1. Documents for confirmation of proxy rights

    If you are the parent af person: A copy of the person's family register If you are

    an adult ward: Certificate of registration certifying that you are an adult ward

  2. Legal representative the document to confirm that this is personal identification documents with the same (driver's license, passport, etc.) .


As stipulated in above the case of the agent by the delegation, please submit the documents of the following a, b and c.

  1. Power of attorney stating that the person will delegate the request for disclosure, etc. to an agent 1 copy.
  2. Certificate of the person's seal 1 copy
  3. Documents to prove that the person has been delegated 1 (Same as the identity verification documents specified above)

(3) Fee for "request for disclosure, etc." and its collection method

Fee 5,000 yen (fixed-amount money order certificate) and shipping fee 2,000yen (fixed-amount money order certificate) Is required. Please enclose the application form and make a request.


(4) "Purpose of use" of personal information acquired in connection with the request for disclosure, etc. 

Personal information acquired in connection with the request for disclosure, etc. shall be handled only within the scope necessary for the request for disclosure, etc. The submitted documents will be stored for one year after the response to the request for disclosure, etc. is completed, and then safely destroyed.


(5) Non-disclosure In the following cases, we will not disclose. If we decide not to disclose it, we will notify you of that fact and the reason.

  1. When the person cannot be confirmed, such as when there is a discrepancy between the contents of the application form and the contents described in the documents for identity verification
  2. When the proxy right cannot be confirmed when applying by a proxy
  3. If the prescribed application documents are incomplete
  4. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
  5. When there is a risk of significant hindrance to the proper implementation of our business
  6. When it violates the law
  7. When there is a risk of promoting or inducing illegal or unjust acts by clarifying the existence or nonexistence of the personal information
  8. By existence of the personal information becomes clear, when a potentially suffer disadvantages in negotiations with fear or other countries or international organizations fear that national security is impaired, trust relationships with other nations or international organizations impaired
  9. When there is a risk that the existence or non-existence of the personal information will hinder the prevention, suppression or investigation of crimes and other public safety and order maintenance.

<Contact Information>

2-13-30 Kamiosaki, Shinagawa-ku, Tokyo 141-0021 

SynaBiz Co., Ltd.


7. Handling of anonymously processed information

(1) Creation of anonymously processed information

Our company is a law (hereinafter, "individual"). When creating anonymously processed information under the "Information Protection Law"), the following measures will be taken.

  1. Properly process in accordance with laws and regulations
  2. Take appropriate control measures to prevent leakage of information on processing methods
  3. Do not take any action to identify the person of the personal information that was the source of the creation
  4. Publish the items of information contained in anonymously processed information

(2) Provision of anonymously processed information

When we provide anonymously processed information to a third party, the items of information about individuals included in anonymously processed information and the method of provision In addition to making it public, we will notify the third party to whom we provide it that the information we provide is anonymously processed information.


(3) Items of personal information included in anonymously processed information and method of provision

The following personal information to be acquired is appropriate so that the personal information used for identifying a specific individual and creating it cannot be restored. We will make it public as it may be created as anonymously processed information after taking various protective measures and provided to a third party.

  1. Information about individuals

    Gender, year of birth, area of ​​residence, occupation, etc. Input information, transaction information, usage information

  2. Providing method

    Send as a data file by communication device such as e-mail


8. Disclosure regarding the handling of personal information and complaint consultation counter

For complaints regarding the handling of personal information of our company, please contact the following.


<Contact Information>

2-13-30 Kamiosaki, Shinagawa-ku, Tokyo 141-0021 

SynaBiz Co., Ltd. 

E-mail: info@synabiz.com


9. Use of cookies and other technologies available

Our service is. We may use cookies and similar technologies.

These technologies help us to understand the usage status of our services and contribute to the improvement of our services.

Users who want to disable cookies can disable cookies by changing the settings of their web browser. However, if you disable cookies, you may not be able to use some functions of our service.


10. Acquisition of access history

The Website operated by our company records the customer's access history (access log) for the purpose of maintaining the website and improving the service.

However, no specific individual can be identified from the recorded information.

In addition, we have adopted a third-party tracking system to improve customer convenience.